Terms of Service

Effective Date: March 21, 2025
Last Updated: March 16, 2024

Welcome to 303-Drones, LLC ("Company," "we," "us," or "our"). By accessing or using our website, services, or drone-related offerings (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("TOS"). If you do not agree, you may not use our Services. We reserve the right to modify these TOS at any time, and continued use constitutes acceptance of the latest version.

1. Use of Services & Prohibited Activities

You agree to use our Services legally and ethically. The following activities are strictly prohibited:

• Violating FAA regulations or any other governing drone laws.

• Reselling or misrepresenting drone footage without written authorization.

• Using our Services for unlawful surveillance, harassment, or privacy violations.

• Modifying or reverse-engineering our proprietary drone software, systems, or data.

• Uploading malicious software or attempting unauthorized access to our systems.

Violation of these terms may result in immediate service termination and legal action.

2. Pricing & Payment Terms

• Pricing is subject to change. Custom pricing requires a signed agreement.

• Payment is due in full before service commencement, except for large projects requiring a deposit.

• Refund Policy: No refunds for third-party fees (e.g., permits, authorizations). Refunds are at our discretion and only for documented service failures.

• Chargebacks or disputed payments may result in service suspension until resolution.

3. Liability Limitations & Insurance Coverage

• We maintain commercial drone insurance, but clients must obtain additional coverage if required for their projects.

• We are not liable for third-party claims arising from your use of drone footage or data.

• We are not responsible for flight cancellations due to FAA airspace denials, severe weather, or other external factors.

• You acknowledge that environmental conditions (e.g., wind, lighting) may impact deliverables.

4. Intellectual Property & User-Generated Content

• Users retain ownership of their content but grant 303-Drones a limited license to use content for portfolio and marketing unless otherwise agreed.

• Clients may not modify, resell, or redistribute our footage without written permission.

• We reserve the right to use aggregated, anonymized flight data for research and development.

5. Data Protection & Retention

• We store project-related data for up to 12 months, after which it may be permanently deleted.

• Users may request data deletion in compliance with applicable privacy laws.

• We implement industry-standard security protocols but are not liable for third-party security breaches.

6. Third-Party Integrations & Service Disruptions

• Our Services may integrate with third-party platforms (e.g., WebODM, Google, DJI apps). Users agree to comply with those platforms' terms.

• We are not responsible for service outages caused by third-party software failures.

• 303-Drones reserves the right to modify or discontinue integrations without prior notice.

7. Termination & Suspension of Services

303-Drones reserves the right to suspend or terminate Services immediately for:

• FAA regulation violations.

• Non-payment or chargeback disputes.

• Abusive, threatening, or unsafe behavior toward our team.

• Excessive revision requests beyond agreed project scope.

Clients may request a review of suspensions via written appeal.

8. Dispute Resolution & Governing Law

• All disputes must first be addressed via written notice within 30 days of the issue.

• If unresolved, disputes shall be settled via binding arbitration in the state of Colorado before any litigation.

• These TOS are governed by the laws of the United States and the State of Colorado.

9. Contact Information

For inquiries regarding these Terms, contact us at: 303-Drones, LLC

Email: 303drones.co@gmail.com
Phone: (970) 743-9328
Location: Fort Morgan, CO 80701

By using our Services, you acknowledge and agree to these Terms of Service.